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SpeakWrite's on-demand service saves you time and the expense of full-time typists. Our per-word rate can provide large and small offices alike with overhead savings of up to 40% and free up your in-house staff to focus on more important matters. SpeakWrite charges by the word with a minimum charge of 100 words per document. Accounts are invoiced and a current billing statement is always available online by visiting www.speakwrite.com/login.
What are the costs for using and accessing the SpeakWrite service?
Use of the SpeakWrite service is completely pay-as-you-go. There are no fixed costs of any kind for using the service or having it available to you 24 hours a day. You are only charged for work transcribed for you, and only at a per word cost for words transcribed. No monthly charges, no minimums, no other charges of any kind. For words transcribed, the cost is:
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Type of Work
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Rate
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General
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1.25 cents per word
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Legal
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1.5 cents per word
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Group
Conversations
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2.0 cents per word
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General - Work not requiring the use of a trained and experienced legal transcriptionist.
Legal - Work requiring the use of a trained and experienced legal transcriptionist.
Group Conversations - Transcription of recorded conversations, interviews, seminars, conference calls or anything which involves more than one person speaking.
New accounts are created as either 'Legal' or 'General' accounts. Thereafter, individual jobs cannot be outside of their account designation (i.e., legal work may not be done using a 'General' account). It is recommended that you set up a 'Legal' account if your work contains legal terminology or formatting. Legal jobs dictated on a 'General' account cannot be transcribed.
Group Conversations
Transcriptions of recorded conversations, interviews, conference calls or anything which involves two or more participants is referred to as a Group Conversation within the SpeakWrite system. These transcriptions are typed using our Group Conversation format. When there is audio to be transcribed between two people speaking, the typist will identify 'Speaker 1' and 'Speaker 2' if the two voices are distinguishable. If they are not distinguishable, the typist will use 'Next Speaker' (not by the name of the participant) to avoid confusion and incorrect matching of the speaker with their statement. For additional information refer to the SpeakWrite Document Preparation Policies.
Word Count
SpeakWrite uses the word count feature in Microsoft Word to determine final charges. Since our rates are per word, there are no price variables such as number of pages, length of the dictation, submission method, or audio quality. Each type of dictation submitted is charged the same rate every time. This allows you to easily estimate expenses and budgets and reinforces SpeakWrite as your cost effective solution for dictation.
Templates
Words from any client template incorporated into a job are included in the final word count of that job. Text from the header or footer portion of a transcribed document is not included in that word count.
Billing
SpeakWrite accounts are billed weekly and charged to the credit card associated with your account. At the end of each week, when your SpeakWrite billing is completed for that week's activity, you are notified by email of the amount of the billing, with a link to the detail of the specific Jobs which the billing covers, the date of each and the amount charged for each Job.
Billing statements, history and itemized work details are always available online at www.speakwrite.com/login. Grouped billing accounts may be available upon request. Questions about your billing statement can be answered by calling Customer Support at (800) 828-3889.
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